Returns & Exchanges
At Oli., we want you to love every piece you wear. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Prepare the Package
Place the items in their original packaging with tags attached, ensuring the clothing is unworn and in its original condition.
3
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing