Frequently Asked Questions

Everything you need to know about shopping with Oli.

What is the standard shipping timeframe?

We offer standard shipping within 3-5 business days. Express shipping options are available at checkout for those who need their fashion fix sooner.

How do I process a return or exchange?

We offer a 30-day return policy. Simply visit our returns portal, enter your order number, and print a prepaid shipping label for a hassle-free experience.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

Are your materials sustainably sourced?

Oli. is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email confirmation containing a tracking link to monitor your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.